December 2, 2011

Education: Innovative Experts on Ahead-of-the-Curve Topics

Important: Stay tuned! Many more stand-out speakers to be announced soon!

Sunday, Jan. 22, 2017

1:00 p.m. – 3:30 p.m. Opening Workshop: Great Ideas! for Independent Operators Workshop
Facilitators: Herb Hargraves, Cash Magic Truck Plaza and Casinos; Don Paddock, KSG Distributing Inc.
Room: Great Ideas Space
Do you have a great idea that has helped your business? Wouldn’t you like to hear the great ideas your peers have implemented? The Great Ideas! Session provides a forum for independent operators to learn what is working for their peers, hear presentations from industry experts and rejuvenate their creative juices!
Sponsored by: KSG-Logo-Outlined-(2)
3:45 p.m. – 5:15 p.m. The NATSO Show State of the Industry & Keynote on Essential Exchanges: What You Have to Give Up to Go Up
Speakers: NATSO President & CEO Lisa Mullings; NATSO’s Chairman Don Quinn; Kevin Paul Scott, Co-Founder of ADDO Worldwide and Author of “8 Essential Exchanges
Room: Center Stage Exhibit Hall A

Attendees will receive a warm welcome to The NATSO Show 2017 from NATSO’s Chairman Don Quinn and President & CEO Lisa Mullings. With more retailers moving into the territory that was served primarily by the truckstop and travel plaza industry and online businesses like Amazon changing the way people shop, the truckstop industry is changing. Learn how NATSO and the industry plan to adapt during this State of the Industry show opener. After Mullings and Quinn kick-off the keynote, we’ll hear from Kevin Paul Scott, Co-Founder of ADDO Worldwide and Author of “8 Essential Exchanges”. Business means more than just products and services. Today, it’s more important than ever for an organization to stand for something.  Branding is what you tell the world you are; leadership is how you make it true. In this motivational and transformative session, Kevin will reveal how the most successful leaders make decisions, engage employees, and connect with customers using what he calls “Essential Exchanges” – what we gain by choosing between good things and even better things. Learn about the clear and challenging choices that confront us every day and how making them will lead to greater personal and professional fulfillment and develop you as a leader.


Monday, Jan. 23, 2017

7:00 a.m. – 7:45 p.m. Know Your Truckstop Breakout Educational Session: Attracting, Hiring and Retaining Travel Plaza Talent
Speaker: Maryellen Adams, CareerCo
Room: Meeting Room 103/104
Let’s face it. The way you attract, hire and retain employees for your travel plazas has probably changed quite a bit over the last five years. The truth is, the way you hire will continue to evolve-especially as the next generation of talent becomes the future of your business. In a service-oriented industry such as yours, it can be difficult, time-consuming and expensive to attract, hire and retain essential employees. High-turnover foodservice and retail positions are especially challenging and often require a continuous candidate pipeline. Understanding what today’s job seekers look for in a career and work culture and developing new recruitment and retention strategies is vital to your future success. Join Maryellen Adams, director of association partnerships at CareerCo, to uncover smart, innovative ways to engage and recruit the talent you need to drive your business to continued success!
8:00 a.m. – 9:00 a.m. The Rise of the Long-Range Electric Vehicle: Keynote and Breakfast on the Show Floor
Speaker: Drew Bennett, Tesla
Room: Center Stage Exhibit Hall A
An increasing number of customers are traveling long distances in electric vehicles, enabled by a rapidly growing deployment of fast-charging infrastructure. Tesla’s Drew Bennett will share his perspective on the electric vehicle industry’s growth and direction over the next one to five years. He will also discuss how groups such as Tesla are working with operators and landowners to ensure they have the charging infrastructure necessary to capture this growing market segment.
12:00 p.m. – 1:30 p.m. Political Intelligence: Keynote and Lunch on the Show Floor
Speaker: David Fialkov, NATSO
Room: Center Stage Exhibit Hall A
David Fialkov, NATSO’s vice president of government affairs, offers his take on what the new presidential administration and Congress will mean for the business community and travel plazas in particular. Having represented fuel retailers and the convenience store industry in Washington, D.C. for seven years, Fialkov brings an understanding of not only the business environment and legal issues confronting travel plazas, but also a sharp grasp of federal policymakers’ political and policy agendas. Fialkov will discuss the national political environment as the new presidential administration gets underway, as well as take a “deep dive” on some of the key issues relevant to the travel plaza industry that will be on the table in 2017.  This will include discussions of tax reform, highway funding, and fuel, food and labor regulations.Sponsored by: reglogo
1:45 p.m. – 2:45 p.m. Know Your Truckstop Breakout Educational Session: Net Operating Cost
Speaker: Darren Schulte, NATSO
Room: Meeting Room 102
Darren Schulte, vice president of membership for NATSO, will explain the concept surrounding net operating costs and help operators learn the many facets they include. The session will include simple actionable ways to improve net operating cost (NOC), and Schulte will help operators uncover and apply best practices that can bring their NOC down.
2:45 p.m. – 3:45 p.m. Know Your Truckstop Breakout Educational Session: Food Costs
Speaker: Michael Ouimet, Oasis Travel Center
Room: Meeting Room 102
This session is designed to increase attendees’ understanding of the true costs involved in running a successful food service program. Michael Ouimet, president of Ouimet Resources, which operates travel center restaurants in 11 states and provides consulting work, will share his insight on how to apply best practices to minimize daily food costs while running a more efficient program.
3:45 p.m. – 4:45 p.m. Know Your Truckstop Breakout Educational Session: Capital and Infrastructure Needs
Speakers: Michael Cerminaro, Allied Brand Capital, Tristen Griffith, Sacramento 49er Truck Plaza; Christine Schoessler, NATSO and Keith Wade, Dodge City Petro
Room: Meeting Room 102
Capital outlays often can be hefty, but advanced planning can lessen the burden and keep operations running smoothly. During the session, Tristen Griffith, president of Sacramento 49er, and Keith Wade, operations director of Dodge City Petro, will share their strategies for planning for major equipment purchases and facility upgrades. Michael Cerminaro, president of Allied Brand Capital, will discuss the options available for covering capital improvements and discuss when financing makes sense.


Tuesday, Jan. 24, 2017

 7:00 a.m. – 7:45 a.m. Know Your Truckstop Breakout Educational Session: Coffee Program Best Practices and Trends
Speaker: John Morris, S & D Coffee & Tea
Room: Meeting Room 103/104
Coffee sales are a top profit generator for successful travel plazas and truckstops and offering a superior taste and seamless operation can greatly increase profits. During this interactive session, attendees will learn best practices in coffee operations such as types of equipment and calibration while benefitting from hands-on troubleshooting from S&D Coffee & Tea’s John Morris. Sample selections from S&D’s new line of sustainable origin coffees while learning how to maximize your coffee profitability for the long haul!
 8:00 a.m. – 9:00 a.m. Plan for Tomorrow’s Trucking Economy: Keynote and Breakfast on the Show Floor
Speaker: Bob Costello, American Trucking Associations
Room: Center Stage Exhibit Hall A
Bob Costello, senior vice president and chief economist at the American Trucking Associations, is back by popular demand to provide insight into the latest on the future of the trucking industry at The NATSO Show. Costello will discuss the economic factors that will influence the trucking industry throughout the coming year and how it will affect truckstop and travel plaza operators.
Sponsored by: chevron_4c
 12:00 p.m. – 1:30 p.m. Creating Retail Disruption The Amazon Way: Keynote and Lunch on the Show Floor
Speaker: John Rossman, Former Amazon Executive, Author and Expert on Digital Disruption
Room: Center Stage Exhibit Hall A
Amazon has pioneered and created waves of disruption since it was founded, growing from an online bookseller to conquering the online shopping world. Many of the shopping expectations and tastes that consumers have today can be traced to the Amazon Way. From one-click purchasing, to online shopping, to same-day delivery, Amazon has created the marketplace for others to follow. John Rossman, Author of the Amazon Way, will teach attendees how the culture of Amazon drives its ability to disrupt, what principles continually produce these changes and how to set up your company to drive disruption.


Great Ideas Bar
Mon., January 23,  2017, 9:00 a.m. – 12:00 p.m.
Tues., January 24,  2017, 9:00 a.m. – 12:00 p.m. and 1:00 p.m. – 3:00 p.m.
This year we are extending the great ideas on to the show floor in an interactive learning space. Support the NATSO Foundation by purchasing a drink while learning. Stay tuned! Great Ideas Bar experts will be announced soon.
Great Ideas Bar is sponsored by: innovative-relax-logo-1